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Security "Co-Management"

Sales & Customer Service

If you need sales or account support please contact us at:

sales@securityondemand.com

Sales:  1-858-693-5655

 

Technical Support

If you need emergency technical support, please contact us at:

Toll Free:  1-888-722-6364

 

We offer each client the opportunity and ability to co-manage various security devices alongside with Security On-Demand support staff and engineers. 

Security Co-Management vs Outsourcing

Security "Co-Management" is a completely different philosophy compared with IT security outsourcing.  Outsourcing implies little to no operational involvement or integration with existing staff, systems, or internal client security policies.  Too often in the IT security context, outsourcing becomes an abdication of the responsibility of security responsibilities and does not provide the proper level of accountability to management. 

Security Co-management is a team-oriented partnership approach that enhances staff collaboration and communication that results in the following:

  • Increased awareness of security events, attacks, and responses
  • Improved sharing of intelligence that leads early identification of potential security incidents
  • Coordinated response to security incidents and
  • Improved adherence to client internal security policy and process
  • Improved risk management and effectiveness of the information security program
  • On-going education and awareness regarding new threats, counter-measures and responses
  • Overall improved customer satisfaction and value of the services

Backup or Primary?

Security On-Demand can act in the primary administrative or management role or we can be "on-call' in case your primary administrator is not available due to illness, vacation, or leaves the company. 

Whether your organization wants to hand off responsibility entirely to our staff, share the administrative duties, or handle everything themselves, except in case of emergency backup, we can provide flexible options that best meet the needs of your business.