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Supported Devices and Systems

Sales & Customer Service

If you need sales or account support please contact us at:

sales@securityondemand.com

Sales:  1-858-693-5655

 

Technical Support

If you need emergency technical support, please contact us at:

Toll Free:  1-888-722-6364

 

Vendor Neutral Device Monitoring Support

We have strategically positioned security architecture to support a broad range of existing security technologies so that it is not required for our client to remove, retire, or replace existing security devices in order to receive services.  

If you require vendor technology hardware to be bundled into the subscription service, we can provide technology recommendations based on what is the best defensive counter-measure for your specific environment and based what is required by any relevant compliance standards.

Custom Log Support

Our log definition capabilities are extensive and can easily accommodate multiple alert, log and data formats. We can support almost any device type or data as long as the data can be output into a file or there is a means to capture and recognize the data.  Other providers cannot be as flexible on providing support for devices that are not mainstream systems or vendors.

Full Management Support

In addition to log and security device monitoring, you may also rely on Security On-Demand to provide full management including technical helpdesk support of the technology.  Technology vendors that are supported include the following:

  • Cisco Systems
  • Check Point Software
  • Juniper Networks
  • Palo Alto Networks
  • HP TippingPoint
  • SourceFire
  • Top Layer (Correro)
  • Trustwave
  • McAfee
  • Symantec
  • Websense
  • Imperva
  • F5
  • Arbor Networks
  • SonicWall
  • Fortinet

Please note that this list is not exhaustive and represents a partial list of many popular security solutions and platforms in the marketplace. To request a complete list of technologies, solutions, and vendors that are supported, please e-mail your specific vendor device request or contact a Security On-Demand Account Manager.