San Diego, CA – November 8, 2016- Security On-Demand Inc., the leading provider of advanced managed security and threat detection solutions announced today that Glenn Dodds has joined the company as Vice-President of Services and Operations.
“Security On-Demand’s rapid growth over the past year has created a need to take our service delivery approach to the next level”, said Peter Bybee, CEO of Security On-Demand. “Glenn’s expertise and focus on delivering fanatical customer care will be instrumental in ensuring a positive experience for all of our clients.”
Prior to joining Security On-Demand, Glenn spent ten years as Vice President, Global IT Operations at a clinical research organization. Glenn’s background is diverse; after attending the Phoenix Institute of Technology, majoring in Architecture, he became a licensed architect and was a partner at D&L Architecture in La Jolla. Following his true passion – technology – he switched career paths in the early nineties. Over the past twenty-five years, Glenn has held various senior management positions in technology and operations. He is certified in Lean Six Sigma, ISO20000, ITIL, Project Management, Cyber Security and holds a MCSE.
“Now, more than ever, businesses need reliable and predictable security and threat management services. Companies are under attack every day,” said Glenn Dodds, Vice President of Services and Operations. “As more businesses turn to Security On-Demand, it is my goal to ensure they receive the best possible experience from enrollment to support calls and everything in between.”
Glenn’s responsibilities as Vice President of Services & Operations include process design and improvement, recruiting, building and leading Security On-Demand’s engineering and project management teams, and customer satisfaction.